Frequently Asked Questions
About Doctor Diabetic Supply
Why should I choose Doctor Diabetic Supply for my diabetic testing supplies?
Doctor Diabetic Supply is a national leading provider of diabetic and other healthcare supplies. We serve over a hundred thousand customers across America. Doctor Diabetic Supply is committed to helping you manage and control your diabetes. Our continued growth reflects our customers’ confidence and trust in us. Joining the Doctor Diabetic Supply family provides you with these great benefits:
- No upfront costs
- Free shipping on all diabetic supply orders
- Access to trusted brand-name supplies such as Abbott, Roche, LifeScan, Bayer, Home Diagnostics and many more
- Medicare and insurance paperwork filed by our experienced staff
- Friendly reminders from our staff when it’s time to refill your supplies
- Private and discreet shipping directly to your home – no more trips to the pharmacy
- Educational materials and helpful tips provided by our on-staff physicians
- 100% Satisfaction Guarantee on all products and services – lost, stolen or broken meters are replaced with no questions asked
Enroll today!
Is Doctor Diabetic Supply an approved Medicare supplier?
Yes, Doctor Diabetic Supply has been an approved Medicare supplier since it was founded. Doctor Diabetic Supply is one of the largest diabetic supply Medicare providers in the United States.
What accreditation does Doctor Diabetic Supply have?
Doctor Diabetic Supply is a member of the Better Business Bureau and was awarded accreditation status by the Accreditation Commission for Healthcare, Inc. (ACHC). ACHC, a private, Medicare-approved not-for-profit corporation which is certified to ISO 9001:2000 standards, was developed by home care and community-based providers to help companies improve business operations and quality of patient care. By attaining accreditation, Doctor Diabetic Supply has demonstrated its commitment to maintain a higher level of competency and strive for excellence in its products, services and customer satisfaction.
About your Doctor Diabetic Supply Membership
How does the program work?
Doctor Diabetic Supply provides you the convenience of home delivery for your healthcare supplies. We deliver your healthcare supplies directly to your door with free shipping on all of your diabetic supplies. Doctor Diabetic Supply handles all of your paperwork for you, so you don’t need to worry about all of those forms. Most importantly, your membership is free and you have access to these great benefits.
- No upfront costs
- Free shipping on all diabetic supply orders
- Access to trusted brand-name supplies such as Abbott, Roche, LifeScan, Bayer, Home Diagnostics and many more
- Medicare and insurance paperwork filed by our experienced staff
- Friendly reminders from our staff when it’s time to refill your supplies
- Private and discreet shipping directly to your home – no more trips to the pharmacy
- Educational materials and helpful tips provided by our on-staff physicians
- 100% Satisfaction Guarantee on all products and services – lost, stolen or broken meters are replaced with no questions asked
Enroll today!
What’s included in my Doctor Diabetic Supply Membership?
How do I enroll?
It’s easy! Call and speak with our friendly representatives today.
1-800-852-1652 Option 2
OR
Enroll Online
Click here to enroll online and have one of our representatives contact you at your convenience.
Do I need to pay for shipping?
No, Doctor Diabetic Supply pays for shipping of your diabetic testing supplies because we know you have many other costs to consider. Doctor Diabetic Supply ships all product in private and discreet packages so only you know it contains your healthcare supplies.
Do I have any upfront costs?
No. There are no upfront costs when you order from Doctor Diabetic Supply. There’s no driving to the pharmacy and waiting in line either. You can be sure that your supplies are always in stock with Doctor Diabetic Supply.
About Medicare
Does Medicare pay for my diabetic testing supplies?
If you have Medicare Part B, you qualify for diabetic supplies from Doctor Diabetic Supply. Medicare will pay 80% of the approved cost of these supplies for diabetics after Doctor Diabetic Supply, Inc. submits the claim to Medicare on your behalf. If you also carry Medicare supplemental coverage, the remaining 20% cost may be paid by the supplemental company. If you don't have supplemental coverage, you are responsible for the remaining 20%. All customers are responsible for any applicable deductibles.
Patient/Secondary Insurance Responsibility as Determined by Medicare
- New Order
- Supply Only
- Supply & Meter
* Financial responsibility values are approximate and vary minimally by each state
* These values are based on 1/1/09 Medicare reimbursement rates and can change at the discretion of Medicare.
If I have Medicare, do I qualify for the Doctor Diabetic Supply Membership?
Yes. The Doctor Diabetic Supply Membership is free and available to Medicare beneficiaries and other insurance plans. Call 1-800-852-1652 to see if your insurance qualifies or click here to enroll online.
If I have Medicare, what diabetic supplies am I eligible for?
If you have Medicare Part B (non-HMO), you are eligible for the following supplies from Doctor Diabetic Supply:
- Glucose Test Strips
- Lancets
- Blood Glucose Monitor
- Control Solution
- Lancing Device
- Batteries
How much will I pay for my diabetic testing supplies?
Individual payments will vary depending on your insurance coverage and applicable deductibles and co-payments. Medicare Part B typically covers 80% of your approved cost of the supplies for diabetics after Doctor Diabetic Supply submits the claim to Medicare on your behalf. If you also carry Medicare supplemental coverage, the remaining 20% cost may be paid by the supplemental company. If you don't have supplemental coverage, you are responsible for the remaining 20% and any applicable co-payments and deductibles.
Patient/Secondary Insurance Responsibility as Determined by Medicare
- New Order
- Supply Only
- Supply & Meter
* Financial responsibility values are approximate and vary minimally by each state
* These values are based on 1/1/09 Medicare reimbursement rates and can change at the discretion of Medicare.
Do I need to fill out paperwork?
No, Doctor Diabetic Supply files all Medicare and insurance paperwork for you. Because we are one of the nation’s largest Medicare providers of diabetic supplies, our staff is experienced and knowledgeable. With no upfront costs, our professional staff saves you time and money.
About Insurance
Do I qualify for the Doctor Diabetic Supply Membership if I have Medicaid?
You may qualify depending on coverage in your state. Call 1-800-852-1652 to see if your Medicaid qualifies or click here to enroll online and a representative will contact you at your convenience.
Do I qualify for the Doctor Diabetic Supply Membership if I don’t have Medicare?
Yes, you may qualify if you do not have Medicare. Doctor Diabetic Supply accepts a variety of insurance plans. Call 1-800-852-1652 to see if your insurance qualifies or click here to enroll online and a representative will contact you at your convenience.
What insurance does Doctor Diabetic Supply accept?
Doctor Diabetic Supply accepts a variety of insurance plans. Call 1-800-852-1652 to see if your insurance qualifies or click here to enroll online and a representative will contact you at your convenience.
What if I have supplementary insurance to Medicare?
If you carry Medicare supplemental coverage, the remaining 20% cost may be paid by the supplemental company. If you don't have supplemental coverage, you are responsible for the remaining 20% and any applicable co-payments and deductibles.
Patient/Secondary Insurance Responsibility as Determined by Medicare
- New Order
- Supply Only
- Supply & Meter
* Financial responsibility values are approximate and vary minimally by each state
* These values are based on 1/1/09 Medicare reimbursement rates and can change at the discretion of Medicare.